COMPLIANCE WITH GDPR GUIDELINES AND INFORMATION
From the 25th May 2018, it will be a legal requirement to inform all customers about how their data is collected and stored. This document informs you of your rights under the new act and governs the way data is collected, stored and used. GDPR (General Data Protection Regulation) is a government regulated practice and Glaric Consultancy Limited fully intend to comply with all aspects.
HOW YOUR INFORMATION IS GATHERED
The information we gather has been provided by you on the legal document you have signed. By signing this document, you have given us permission to use this information for the sole purpose of Glaric Consultancy Limited and the agreement we have made between us.
HOW YOUR INFORMATION IS STORED
The agreement in hard copy format will be stored in our internal filing system and the basic contact information will be held on a computer-based database. No financial information will ever be held within the computer database. This information will be held on file for the period of 7 years, or longer, if our agreement continues beyond that date. This is the legal requirement specified by law.
DO I HAVE A RIGHT TO ASK FOR MY INFORMATION?
At any point in time we are legally obliged to provide copies of your agreement and will do so on request. We will also on request, provide a full statement of all payments made by you.
HOW WILL MY INFORMATION BE USED?
The information you have provided will be used by Glaric Consultancy Limited for the sole purpose of satisfying the agreement between us. No information will be shared with any outside organisations or third parties. It will always be treated in total confidence and retained safely and securely. If we do get a request for information from an outside party, such as a government body, the police or an enforcement agency, then we will have to comply with their request if we have reason to believe it is a genuine request.
WHAT ABOUT CREDIT/DEBIT CARD INFORMATION
Glaric Consultancy Limited are fully regulated by PCI DSS Compliance which is completed annually. Any Credit/Debit card details are used solely for the purposes of taking payment and no details are stored, retained or used by us in any other way.
YOUR RIGHTS AS A CUSTOMER
You have full recourse at any time to inform the ICO if you believe we have not conformed to any of the Guidelines detailed above and we will cooperate fully with any such request from them.
GENERAL STATEMENT FROM GLARIC CONSULTANCY LIMITED
Glaric Consultancy Limited have shown above how they wish to operate under the terms of GDPR and invite any questions or points you feel have not been covered.
Richard James
GDPR Responsibility
GLARIC CONSULTANCY LIMITED